RIGHT OF WITHDRAWAL
Everyone can change their mind and we guarantee it.
As a result of the European Directive transposed by Legislative Decree no. 206 of September 6, 2005 (Consumer Code) when purchasing products or services at a distance in general and on www.olioboeri.com in particular, the User has the right to terminate the contract without giving reasons, within 14 days. The withdrawal period expires after 14 days from the day the User or a third party – other than the carrier and designated by the User – acquires the physical possession of the goods. The right of withdrawal must be exercised, by way of decree, by registered letter A.R. to:
“Frantoio Boeri, Avenue of Remembrance, 34, 18018 Taggia (IM)”.
This notice can also be anticipated by e-mail: firstname.lastname@example.org, within the same time, provided that it is confirmed by registered letter A.R within 48 hours after sending the e-mail. Such communication shall contain the information required to determine the order, the will to renounce the purchase, and the product or products for which the right of withdrawal is to be exercised, including a copy of the tax document (invoice or D.D.T.). Frantoio Boeri reserves the right to view the integrity of the return before proceeding with the repayment. If the withdrawal is made in the manner described above, the amount already paid for the Products and the delivery costs is credited to the customer by bank transfer on his account. The refund will be made as soon as possible and in any case within 14 days of the date on which Frantoio Boeri has received notice of the withdrawal from the customer and has also received the ordered goods intact and in the original packaging at the following address: Frantoio Boeri , Viale della Rimembranza, 34, 18018 Taggia (IM). The only costs incurred by the customer for the exercise of the right of withdrawal are the direct costs of returning the products to Frantoio Boeri. The right of withdrawal is, however, excluded in the following cases: Purchase of goods tailor-made or customized by Frantoio Boeri according to the specifications requested by the customer (eg gift packs) or which, by their nature, can not be returned or are likely to deteriorate or alter quickly; Products not delivered due to the absence of the customer from the place of delivery and which upon their withdrawal are altered or deteriorated for the delay.